Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Technical Requests

Technical Requests

Welcome! You can raise a technical request here!

  • Bug Reporting

    Report a bug within the application

  • Service Request

    If you need any help from us, create a service Desk ticket.

Powered by Jira Service Management
{"xsrfToken":"21d158db995b03af99e45b9c0754b4a680853ad5_lout","branding":{"id":"2","key":"sl","name":"Technical Requests","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"The Starmind self-service portal","userInitialAnnouncementMessageWiki":"<p>Start using our self-service portal to get help and feedback even faster!</p>","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","announcementHeader":"The Starmind self-service portal","announcementMessage":"Start using our self-service portal to get help and feedback even faster!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#64f6da","helpCenterTitleColor":"#5135c1","bannerMediaApiUrl":"https://api.media.atlassian.com/file/210c6250-d591-4b3c-84d1-2bb8f1cc4e50/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDE5OWIzZS00Y2Y5LTRiOTMtOTIwNy1iYjQwY2Y1N2MxYzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIxMGM2MjUwLWQ1OTEtNGIzYy04NGQxLTJiYjhmMWNjNGU1MCI6WyJyZWFkIl19LCJleHAiOjE3NzEzOTE5OTksIm5iZiI6MTc3MTM5MTM5OX0.sPWmXmGelLAZ8rDQmjGDDLiQHcZ6sY_3gC4nMLCrEKg&client=20199b3e-4cf9-4b93-9207-bb40cf57c1c0&height=300&mode=fit","bannerMediaApiFileId":"210c6250-d591-4b3c-84d1-2bb8f1cc4e50","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sl","projectId":10228,"serviceDeskId":2,"name":"Technical Requests","description":"<p>Welcome! You can raise a technical request here!</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"40","name":"Bug Reporting","descriptionHtml":"","callToAction":"Bug Reporting","introHtml":"<p>Report a bug within the application</p>","icon":10949,"iconUrl":"https://starmind.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10949","groups":[3],"key":""},{"id":"27","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"<p>If you need any help from us, create a service Desk ticket.</p>","icon":10946,"iconUrl":"https://starmind.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10946","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[40,27]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDE5OWIzZS00Y2Y5LTRiOTMtOTIwNy1iYjQwY2Y1N2MxYzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEzOTI1OTksIm5iZiI6MTc3MTM5MTM5OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.ChoIT5B7kD563_0niVQWDlr3otu-oaZJlmyitR3MvFY","targetCollection":"upload-project-10228","endpointUrl":"https://api.media.atlassian.com","clientId":"20199b3e-4cf9-4b93-9207-bb40cf57c1c0","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://starmind.atlassian.net/wiki","kbLinkDomainURLs":["https://starmind.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=starmind","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"21d158db995b03af99e45b9c0754b4a680853ad5_lout","baseUrl":"https://starmind.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://starmind.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20199b3e-4cf9-4b93-9207-bb40cf57c1c0","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ef9d5b2adc60436ebc11b86f6e3bc7f4","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://starmind.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}